Selling your property yourself
Publish your property on the portal for free, receive enquiries and viewings, then be put in touch with agencies if you wish.
Selling by yourself is managed in My account, Sell group: My properties for sale and Agencies & contacts. Your email address must be confirmed.
The rules
| Rule | Value |
|---|---|
| Cost of publishing | free |
| Properties online at the same time | 1 |
| Properties in progress (all except sold or withdrawn) | at most 3 |
| Length of the listing | 90 days, renewable |
| Kind of listing | a sale (not a rental) |
Putting a property up for sale
- Open My properties for sale.
- Click Put a property up for sale. A draft is created and its file opens.
- Fill in the sections of the file (see below).
- In Publication, check the list “To publish, you still need:”. When it is empty, the page shows “Everything is ready: you can publish.”
- Click Publish.
The message “Your property is online.” is shown. The property stays online for 90 days.
What you need to publish
- at least one photo;
- a title;
- a description of at least 80 characters;
- the price;
- the energy certificate (class and number);
- the address (street, postcode, town);
- the property type.
The sections of the file
| Section | What you enter there |
|---|---|
| Address | Postcode, Town, Street (the streets for the postcode are suggested), Number (choosing a suggested number places the property on the map), Box, and Address shown on the listing |
| The property | property type, general condition, surfaces, bedrooms, bathrooms, toilets, floors, years of construction and renovation, cadastral income |
| Comfort and energy | heating, energy, window frames, glazing, roof, kitchen, insulation, solar panels, heat pump |
| Outdoor and outbuildings | garden (surface, orientation), terrace, garages, parking spaces, cellar, attic |
| The listing | Listing title, Asking price (€), the description |
| Energy certificate | Energy class, Certificate number, Consumption (kWh/m².year) |
| Photos | the photos for the listing |
| Viewings | online viewing booking |
| Publication | the property's status, what is missing, the publishing buttons |
- Address shown on the listing: Approximate (neighbourhood only) (the default) or Exact.
- The certificate is called PEB or EPC depending on the region of the postcode. Enter the postcode first.
The description
- Dictate fills in the description by voice, if your browser allows it. Stop dictation stops it.
- Translate into the other languages translates your listing into the portal's other languages. The page then shows “Available in:” followed by the languages.
The photos
- Click Add a photo and choose a file (JPEG, PNG or WebP, 20 MB at most).
- In Frame the photo, drag the image and adjust the Zoom: what is inside the frame (4:3 format) will be published.
- Click Confirm and send. The photo shows “Being prepared…” while it is processed.
- The first photo is the Main photo.
- The arrows move a photo forward or back; the bin deletes it.
- A property that is online keeps at least one photo.
Receiving buyers' enquiries
- Your listing shows “Sold by a private seller”. Its form is called Contact the seller.
- Each message reaches you by the email “An enquiry about your property”, with the person's name, email address, phone number and message. Reply to them directly.
- Buyers can neither apply nor share an ImmoPass on your listing.
Opening viewing bookings
- In the Viewings section, tick Viewing booking open.
- Under My availability, choose a day, a start time (from) and an end time (to). Add a time range adds another one; Remove deletes one.
- Set the Length of a viewing (min), from 15 to 240.
- Click Save: “Availability saved.”
Buyers book a free slot from the listing (see Booking a viewing).
- You receive an email for each confirmed viewing.
- Booked viewings lists the viewings with their status: Checking, Confirmed, Declined or Cancelled.
- The applicant's contact details are only shown once the viewing is confirmed.
- Cancel cancels a viewing: the applicant is told by email and the slot is freed.
Following and keeping the listing alive
In My properties for sale, each property shows its status, its price, “Online until …”, and its figures: views, favourites, contacts. Complete or edit opens its file.
| Status | What it means |
|---|---|
| Draft | the property has never been published |
| Online | the property is visible on the portal |
| Sold | you clicked It's sold |
| Taken off the portal | you took it off, or it was entrusted to an agency |
| Suspended by moderation | ImmoBooking's moderation team has suspended the listing |
| Button | Effect |
|---|---|
| Renew for 90 days | extends the listing by 90 days from today |
| It's sold | “Mark this property as sold? It leaves the portal.” |
| Take off the portal | “Take this property off the portal? This is final.” |
| View the listing on the portal | opens your public listing |
When the 90 days have passed: “Listing ended on …: renew it to go back online.”
A property that is sold or taken off can no longer be edited.
| Message shown | What it means |
|---|---|
| “Only one property can be online at a time. Take the other one offline first.” | Another of your properties is already online. |
| “You already have three properties in progress: finish one first.” | Mark a property as sold or take it off. |
| “This property is under an exclusive mandate with an agency: it cannot be published here.” | Another agency has an exclusive mandate in progress on this property. |
| “Publication of this property has been suspended by moderation.” | Moderation has suspended this property: it cannot be published. |
Being contacted by agencies
In Agencies & contacts, Be contacted by partner agencies block:
- Tick I agree to be contacted by partner agencies (the box is unticked to start with).
- Click Save my choice.
- Up to 3 partner agencies near your property can offer you their services, 2 a week at most.
- They only see your published listing, never your email address.
- Each offer reaches you by the email “An agency is offering its services”. You are free to reply or not.
- Untick the box and save to withdraw your consent: “no agency will see you any more”, with immediate effect.
Asking for a valuation
- In Agencies & contacts, Ask for a valuation block, choose an agency (the distance is shown).
- Click Ask for a valuation.
- Choose For the property concerned, or No specific property.
- Read through Your message (at least 10 characters), then click Ask for a valuation again.
The message “Your request has been sent: the agency will contact you.” is shown. The agency receives your contact details and your message.
- Only one request per agency.
- At most 3 agencies can be in contact with you, whether you or they wrote first.
- At most 3 valuation requests a week.
Who contacted you lists each exchange: the agency, the date, the direction (“The agency offered you its services” or “You asked for a valuation”), the message and the agency's contact details.
If you entrust the property to an agency
An agency in contact with you can prepare a mandate from your file. Who contacted you shows it: “The agency has prepared a mandate from your file”.
- The mandate is signed with the agency, not on the portal.
- As soon as the mandate is signed, your own listing leaves the portal (status Taken off the portal).
- You then follow the sale in your owner space (see The owner space).